Welcome to Willington Surgery
Here at Willington Surgery, we continually strive to provide the highest standard of healthcare. Our multidisciplinary team are caring and responsive to patients' needs regardless of age, gender, disability, ethnicity, sexual orientation or religion. We support and safeguard children and adults in need. We encourage patients to be pro-active in the management of their care. We promote choice and personalised care whenever possible.
At Willington Surgery we would still ask you to only visit the surgery if you have a pre-booked appointment or essential paperwork (which you can place in the box outside) although our doors are open and we are seeing patient face to face. All other enquiries should be done via the telephone, your systmonline account, by downloading or using the NHS app or via our Online consult system which can be found on here
Flu Vaccination program
As you may have seen in the media recently https://www.bbc.co.uk/news/business-58442611?fbclid=IwAR000XUr26eNTlcfm5hMKuVnizHRnjxBAUwA0n4CXSxduqJu9VAB7BLElfg we have been contacted by Seqirus the government chosen supplier of the over 65 flu vaccination that there is a potential delay of between 1-2 weeks for our vaccine delivery. This is due to freight issues and is effecting all GP practices across the country and unfortunately out of our hands. They have informed us we will get 7 days' notice for the confirmed new delivery date.
We have even contacting them offering to hire a refrigerated van to collect our stock form Liverpool but this isn't possible.
With 1500 people already booked into our clinics the last thing as a team we want to do is to be inconveniencing you by moving your appointment, at the moment appointments on 25th September are still going ahead but we have moved the appointments on 18th September to 9th October 2021 (the appointment time will stay the same) and will contact you if we need to move or cancel the appointments on 25th closer to the time.
We ask that you do not contact the surgery as this will impact on other patients trying to get through for our other services, but will continue to communicate via text or telephone and update the website as we hear more.
The supplier of the Under 65 flu vaccine is currently running to it's agreed delivery schedule so our clinic on 20th October for these patients is still correct.
Covid Booster program
The media and government have announced that the booster program will go ahead but we are still waiting on guidance from the government, JCVI and NHSE on how this program will run but confirmation has come out that you will be required to wait for 6 months between your 2nd vaccine and the booster and they have advised that co-administration is correct but that we should not delay in giving the flu vaccine while waiting for the 6 months to lapse.
Our plan is to still do the Booster program at the surgery and will keep you informed as we hear more. Once again we ask you not to contact the surgery as this impacts on other services.
NEW SERVICE - Medicines orderline - Please be aware this service will run from 8am to 3pm on Thursday 16th September due to staff training.
For many years we have not accepted prescription requests over the telephone due to patient safety, but working with the established Medicines orderline from 18th August you will be able to call the dedicated line 0115 855 0260 between 8am and 4pm Monday to Friday for you repeat prescription request. We have taken on board patient feedback on implementing this service. For more information click here OR visit the prescription tab.
If you have any adverse reactions to the Covid 19 vaccine please follow the information here
In light of recent government guidance,(19th July) all patients will still be required to provide and wear their own face-covering when attending an appointment at the surgery. Thank you for your continued support. You can find out how to make one here.
If you feel you should be exempt from wearing a mask you do not need to contact us but can download a Badge, mobile phone image or a card to show to people. You can also download and print of specific card if you have been diagnosed with Autism here.
The vast majority of individuals will be able to wear a face covering to help reduce the risk of transmission of this potentially fatal disease.
There are, however, certain groups of people who are exempt from this requirement and they include:
• children under the age of 11
• people who cannot put on, wear, or remove a face covering:
o without severe distress
o because of any physical or mental illness or impairment, or disability (within the meaning of section 6 of the Equality Act 2010)
• people travelling with, or providing assistance to, another person who relies on lip reading to communicate
• people travelling to avoid injury, or to escape a risk of harm, and do not have a face covering with them
If you suspect you have the Coronavirus please do not visit the surgery Self Isolate for 7 days from when the symptoms started. If symptoms worsen call or visit 111 online at https://111.nhs.uk/service/covid-19
For information on Diabetes at this time please go to the long term conditions and click on Diabetes
Need additional help and support: Derbyshire Recovery & Peer Support are running online peer to peer support groups. For more information visit our News page or your can self refer by clicking the link to Trent pts
For more information see our News Page or visit NHS.uk
Live waiting times for Derby A+E and the Derby Minor Injuries unit can be found here
For information on Coronavirus COVID-19 and all other illnesses try our online consultation tool packed full of information and making it easy to access services.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
We are currently receiving very high demand on appointments so to ensure you are able to get the right appointment for your condition, our team of trained receptionists will need to ask you for a little information. This will help us ensure you see the most appropriate member of the practice team as quickly as possible and with the least delay. Please share this information with them - it's entirely confidential and the majority of our patients are happy to do so.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
The Practice is easily accessible and user-friendly for our disabled and wheelchair-bound patients. There are designated parking spaces in the car park and a wheelchair is available for those with difficulty in walking - this can be obtained through our reception staff.
There is a ramp at the surgery entrance to aid wheelchair access and a lift inside the building. There are also toilet facilities for the disabled near to the front entrance to the building
If you experience any problems, please speak to our reception staff, who will do their utmost to assist you.
(Site updated 16/09/2021)